REP recently discovered a manufacturing issue with a small population of this product, including the bracket (s) on strap safeties. **, A post shared by Assault Fitness (@assaultfitness) on Apr 6, 2020 at 1:59pm PDT. Workouts 101: Sets and Reps and Rest Intervals - Steel Supplements I ordered a pair of gymnastic rings. Include Out of Stock Back to top Get to Know Us . I do read all of the questions even if I don't have time to answer, so your feedback is really appreciated and we will use it to keep coming out with products you all will enjoy! A lot of large American buyers say they care about everything, but at the end of the day, all they want to know is piece price, Boyd says. If you can get the equipment and it's not missing parts it seems decent. Anyone can write a Trustpilot review. I tried calling their customer service, but only to get a reply that please create a new account. The coronavirus has caused a wave of early retirement, 5 key ways healthcare could change post-coronavirus: analysts, Hospitals face new cyberthreats during coronavirus crisis, Coronavirus will change how stuff gets to you, Here's a list of CEOs taking pay cuts amid the coronavirus crisis, Coronavirus: Food delivery is 300 times more popular vs. a month ago, according to Yelp data, Coronavirus scams are so bad the FTC made a scam bingo card. Two, factories in China can make world class products. Basically, you can invest in a power rack from them now to fit your current home gym, and upgrade as you go along. Resistance Bands Set for Men & Women, Exercise Bands Workout Bands for Working Out, Body Stretching, Powerlifting, Resistance Training. It has a wide range of settings, comfortable pads, and a strong, heavy-gauge steel frame. They look simple, but kettlebells require a complicated, involved production process. Rogue, based in Columbus, Ohio, has spun up its production in the U.S. to try to alleviate the three-week wait times in shipping in early April as well as huge inventory squeezes. Bought a Rep Fitness bench. Ive been clear with them from the start that isnt something we can keep up with, Lucchetti says. Thats one of the things that theyre known for. I have ordered items from them before. Don't bother even trying to order from them. For example, a power rack is made by a robotic laser tube cutter, a robotic laser plate steel cutter, a robotic welder, and a robotic powder coating machine. Out of stock: Thats the message most retailers are passing onto customers in search of home gym equipment. How long will it take for me to receive the replacement parts? Whatever setup you need can be configured for your individual space. If you dont want to wait for Reps products, thats totally fine, and I get it. Ive heard stories of companies making a big deal out of something so cheap and trivial to replace. Theyre very similar to Rogue, which I covered in mylast article on Rogues best equipment. Rogue recognizes the challenges in increasing U.S. output but was very clear that the company has learned a lesson. 4.6 4.6 out of 5 stars . If you placed an order and forgot to apply your discount code, please take the following steps: 2. We cannot edit or combine orders after an order has been placed due to everchanging currency exchange variances. have they all been perfect, nope, however Rep Fitness always made it right! Only one item came in and it is missing parts . Want to open a commercial gym? The changes have allowed the company to double its capacity to 300,000 pounds of U.S. steel products in and out the door daily, the company said. The COVID-19 lockdown has prompted an industry-wide demand on home gym equipment, with some suppliers receiving 30 times the amount of orders compared to a month ago. And the good news is in a time of economic uncertainty they still need more! Were a country that off-shored most of our heavy industry and manufacturing, and now look at what thats caused, he says. iPhonesare made inChina and are obviouslyhigh-qualityproducts. Check out the FAQ at REP Fitness. We may earn a commission from links on this page. Many affiliates chose to rent out equipmentwhile globally, government-mandated closures remain in place indefinitely. If a customer does not meet the spend requirement in the 12-month period after they have entered the club, they will be dropped down. High rep training will drastically deplete glycogen stores. . Bells of SteelAlthough they have suspended in person pick-up, Bells of Steel still offers free shipping across America. #SmallBusinessLife They responded with, order is too far in the process, cant cancel! An expert said you can get the best fitness results by training to failure sparingly, if it all. Unfortunately, if an order is placed on the website and you are not logged in, we are unable to add that purchase to your online account. The company is paying workers an additional $2 per hour, double overtime pay, adding quarterly bonuses, grocery gift cards, and feeding employees. Click on that and you'll be able to see the other package tracking numbers and where they are in transit. Ordered a package combo of color bumper plates with a barbell. That productisntmade in our factorythough. They lied abut that too. What Are Reps and How Can You Use Them to Improve Your Workout? In cooperation with the US Consumer Product Safety Commission. Customer Service is always going to be a determining factor when you decide to invest in any product. A repetition, or rep, is the number of times you complete a given exercise and sets are a predetermined chunk of sets. If this includes you, please remember to keep the hardware and the strap, we will only be sending out replacement brackets. The 2.5's from REP are around $30 . While I think Rep Fitness is a great brand, they have positives and negatives just like anybody else. This despite a Rep fitness representative on Reddit claiming quality control issues were over. . Heres a testimonial I found where they helped a customer out. Shop All Equipment at REP Fitness. Coronavirus has caused a home gym boom, sending companies scrambling If you need a smaller rack footprint, you can make the rack smaller with closer crossmembers. Youll also need to ensure that the equipment is properly disinfected before you use it. The main thing is there are no burrs in the holes to scratch my bar. Now what?!?!?! Rep Fitness Reviews | Read Customer Service Reviews of www.repfitness.com I ordered a bench AB-3000 FID Bench in RED. Ive been planning to drop a good chunk of money to equip my home gym with some high-quality gear. , which presents a potential safety hazard. Like I said earlier, I havent had any issues at all with any of my orders but it sounds like Im in the minority. It arrived with a warped frame and a broken post. Working out to failure (or, until you can't do another rep of an exercise) may boost fitness gains. 99 . In addition, we add big pictures, detailed specs, and videos of our products to the site whenever possible so that you can make an informed decision about the gear we carry. A number of configurations are possible. They're appealingly simplejust a hunk of iron with a handle, and useful for working out your entire body. Their ISO Lever Arms allow you to do many machine-based alternatives, which is an incredible addition that adds tons of variation to a home gym. IS IT FROM THE SAME FACTORY YOU USE? If we ran out during this peak demand, Smith said, you can expect we will be making sure that doesn't happen again in the future.. Secondly, all ergonomics aside, a fixed diameter dumbbell shaft that is fully knurled offers improved contact. Suppose a company doesnt try to help their customers with any problems. Once it is processed, we cannot cancel the order. Regardless of what you decide to get, they are one of the best companies you can possibly get equipment from. 15% off all CUTS Clothing using \"TRAVISFITNESS\"https://cuts.team/travisfitness 10% off all Fat \u0026 Weird Cookies / Cookie Butters using \"TRAVIS\" https://www.fatandweirdcookie.com/ 10% off all membership sign ups using at Avatar Nutrition (macro counting platform) using \"TRAVIS\" https://www.avatarnutrition.com/15% off using all MVMT (my watches and sunglasses) code \"TRAVIS\" https://www.mvmt.com/travis 10% off Protein Cookie Butter using code 'Travis'https://bit.ly/3d98mzk CHECK OUT MY eBOOK! They are also not accepting back orders on any out of stock items. They have NO quality control at all and the benches they claim are their design can be found all over the internet. Avoiding Stockouts: 6 Preventable Causes of Out-of-Stocks and What to If you receive a refund on a purchase, you will lose 1 point for every $1 that is refunded. Please DM us if you have any questions about your order. The qualitya company receives from a factoryisonly as good as whattheyrewilling to pay,andthe standards they set and enforce. Rep Fitness Reviews Are They A Good Brand? It's like I never had an account with them. I'll be off and on all day answering everything I can, fire away! By and large, the ratio between in-stock and out-of-stock is stark. Scaling up has also meant compromise. As you can see, even though this individual didnt even request it, they still replaced the collars with no questions asked. #SmallBusinessLife. This despite a Rep fitness representative on Reddit claiming quality control issues were over. At this time, it seems mutually beneficial to make the kettlebells, but its not something were looking to base our business on moving forward., It isnt entirely true that there arent more American foundries capable of melding kettlebells. Alot ofworkisinvolvedto setup the kind of quality standards and inspections that are needed todeliver an exceptional customer experience, andthatsour responsibility, not the factorys. Almost everything worth buying from their site is out of stock, which is sort of understandable due to COVID. #ryourogue, A post shared by Rogue Fitness (@roguefitness) on Apr 8, 2020 at 1:29pm PDT. You may cancel your order prior to the order being processed. With that level of automationnow typicalwith a modern factory,thedifferencein qualitytoday from even 5 years ago ishuge. Since then, the 55-person company has largely been reorganized to turn away from professional gym gear and focus only on home exercise products. Thank you to MVMT for sponsoring this video!15% off using all MVMT (my watches and sunglasses) code \"TRAVIS\" https://www.mvmt.com/travisFollow me on Instagram! If you placed a preorder along with in-stock items, you will receive separate shipment confirmations for your preorder(s). I got the cheapest, basic iron ones they had that were in stock. Check out the FAQ at REP Fitness. They never answer, never return calls and if that how they are with potential new customers. Upon receiving your replacement brackets, reattach your straps and get back to benching and squatting! It just makes for a more durable product. Usually it goes something like this, youre told things are in stock and order. I just pay the rogue tax and avoid this company all together. Recall Information - Rep Fitness Check out. I'm tapped out and need to prep for our black friday sale next week. At REP, our customer's safety is very important to us. They just want your money! Also, the site King of the Gym will remove comments that show Rep fitness in a negative light. I never had any issue aside from a bit of shipping damage, and its not even their fault. CAN THAT BE APPLIED TO MY ORDER? Rogue said manufactured items usually ship the same day but now can take as long as 14 days. If you want something a little more expensive for better overall shipping, customer service, and build quality, check out my Rogue Fitness Buying Guide. Good luck. In addition to the increased interest from buyers, complicating matters is the factor that a majority of our exercise equipment is manufactured in China, which halted production in January, jamming up the global supply chain. Follow him on Twitter @ewolffmann. Popular exercise equipment companies like Rogue Fitness and Rep Fitness have banners at the top of their websites advising customers of shipping delays that are measured in days, but could also be . The short answer: Very well. With the prime minister announcing up to 6 months of restrictions on gyms our customers are keen to stay fit and invest long term in their own home setups to stay fit he said. The minimum amount must be paid with actual money and by using redemption options. If you are stillhaveissues or are missing items, please email us atorders@repfitness.com. Goldens dabbled with limited runs of dumbbells once upon a time, but stayed out of the kettlebell business out of respect to their foundry friends up north. The COVID-19 lockdown has prompted an industry-wide demand on home gym equipment, The demand has also prompted some opportunistic customers to create what were calling the Backyard Black Market,. If you want the best gym equipment at the best value, you should absolutely go with Rep Fitness. BUT they hav NO communication w/ customers!!! One question that foundries have had is what happens when this is all over will some of the U.S. production go back to China? This comment goes on for a while, and I definitely understand their frustration, as Im sure many of you do. are missing two welds, one at the top and one at the bottom of the safety bracket, which may present an injury hazard to consumers. "These huge companies are turning to a little mom and pop-type shop like us to get this product made because theres no one else left in the U.S. who can do it., A one-piece cast-iron kettlebell design emerged as the clear alternative model, and the gym owner enlisted nearby Cumberland to make it. Companies can ask for reviews via automatic invitations. On eBay, kettlebells, which usually go for about a dollar per pound plus shipping, have been listed at double that or more making cast iron a sleeper pick for best coronavirus investment performance. I am sticking with my original plan and will wait for the 15kg manganese Excalibar and spring clips to arrive. Not worth the headache. Find the answers to the most commonly asked questions. Choosing a selection results in a full page refresh. If all you have are solid products without good customer service, youre going to lose business. If a company in the USA imports and sells a product with substandard quality, theyareultimately the ones at fault, not the factory in China. However, it tends to be much cheaper. six to eight month supply of free weights, a majority of our exercise equipment is manufactured in China, scarcely a kettlebell to be found anywhere. Yesand no. They are also not accepting back orders on any out of stock items. 2023 | REP Fitness | All Rights Reserved. We have experienced growth like this before; it is just a different scale at this point, the company said. On April 2, Rogue Fitness, a U.S. manufacturer and retailer of strength and conditioning gear, posted pictures on Instagram of kettlebells being manufactured. You can sign up for back in stock notifications on individual product pages. The bumper plates that we ordered were exactly as represented. However eventually you will get an acceptable or very good product as they make it right. As a precautionary measure, the company is asking all customers to immediately discontinue the use of the strap safeties. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We will talk about the pieces of equipment I feel are important when considering a garage gym. I didnt NEED the collars, so I hadnt even asked for a new one, and they went ahead and hooked me up. WHY WERE POINTS NOT ADDED FOR MY PREVIOUS ORDERS? Luckily, any of REPs benches fit the bill. Proceed to checkout through the Checkout button. 3. So while it does suck not being able to buy any equipment from them, theres not much we can do but be patient. Afterwards, I read multiple reviews with issues about shipping delays or poor customer service. 2 - Best REP Fitness power bar - the Deep Knurl EX bar. Or maybe they've made improvements to their logistics. We just launched www.victory.fitness for all of your commercial gym needs! The larger the company, the less likely other companies carry the same re-branded product because the large companyeats up most of the production capacity of the factory. This despite a Rep fitness representative on Reddit claiming quality control issues were over. Please allow up to 1 month from now. Bought a Rep Fitness bench. Rogue, which did not respond to an interview request for this story, captioned the post to its two million followers with: We know we are behind and we are working around the clock to clear the backlog.". Zero complaints with REP FITNESS . Turns out, very. The Rep Omni Rack has to be in the conversation as one of the best options for many home gym owners looking for a premium and versatile rack option. There are no clear answers on that given the fact that for kettlebells at least, its hard to make any money making the giant steel spheres domestically. This will first take you to your cart page to review. Those particular brackets are missing two welds, one at the top and one at the bottom of the safety bracket, which may present an injury hazard to consumers. Rep Fitness claims is a "doesn't move" resting point, yet they tell me the swinging is fine. 2023 Trustpilot, Inc. All rights reserved. There has not been a single day without learning or a challenge. If you haven't received a shipping notification from us, please email orders@repfitness.com. For this review, we will focus on the PR 1100, but keep in mind the subtle difference between these three. - Things that may cause a referral to fail: If the customer clicked on the referral link, but then made the purchase on a different IP address or user agent, the referring customer would not get the kickback. Cumberland helped Rogue prototype that designthen Rogue took that design overseas to be manufactured, a fate Cumberland anticipated. Website is misleading and making returns is difficult. Ivegot their flat bench (awesome), a few pairs of bumpers, and their farmers handles. Taking a mental inventory of REP's growth, accomplishments, and innovation over the past few years is mind-blowing. Security Keys Are the Best Way to Protect Your Apple ID, Use a Can of Soup to Make a Lazy Chicken Pot Pie. Table Of Contents 1 PROS 1.1 Incredible Power Rack Configurations 1.2 Constantly Developing New Accessories 1.3 Best Value Benches On The Market As a precautionary measure, the company is asking all customers to immediately discontinue the use of the strap safeties. Across Walmart and Amazon, weights like dumbbells and kettlebells are out of stock, often with backorder dates pushed far into the unknown or without a reorder date. Please allow for 2-3 business days for a reply. The world will recover eventually, and companies like Rep Fitness are doing their best to weather it with us. Use the dropdown to choose your reward. FAQ | REP Fitness | Home Gym Equipment I ordered several olympic plates from Rep. Amazon is sold out, but its third-party sellers have been listing weight products at serious markups.In New York City, things have come to the point in which Yahoo Finance anchor Zack Guzman has been in contact with a man who goes by Bowflex Mike who is selling two adjustable dumbbells for $260. With this in mind, if you are seeing the package you're interested in listed as "Out of Stock" then it would be best to check the individual product pages to build our your own package because other colors/sizes could be available on those pages. Company was kind enough to offer a discount and pound of chalk with a replacement barbell as the item i ordered was out of stock. Rep Fitness Reviews - Are They A Good Brand? On Rogues website, all kettlebells (which retail for about $1.25 per pound) are sold out except for the extremely niche 124-, 150-, 175-, and 203-pound versions. The minimum starting wage is $17/hour and overtime worked pays 2X in April! If there is one piece of equipment I recommend you get from Rep Fitness, its a rack. They paid the freight and got the equipment to us in a timely fashion. This comment below is just an example of how harshly people judge them when they get impatient. All of them. To stay in the know with Showroom updates, please visit the California Showroom page. How can I tell if my product is affected by this recall? In particular its barbells, weights and cardio equipment in hot demand. selling second hand, used equipment at prices higher than what goods retail brand new. At the same time, there are many stereotypicallow-qualityproducts made there. Our mission is to provide high value fitness equipment with trust, expertise and innovation. . The things that people are jumping on the most are kettlebells, dumbbells, weight plates and bars, but weve also seen a huge demand for at home rigs as well. We are hoping to open our California showroom in October 2022! Rogue TB-2 Trap Bar Review Best On The Market! As compared to a competitor I ordered from recently that charged significant amount for freight and then didn't deliver for 4 days after they were supposed to deliver. Just imagine how Crappy they are to customers with issues! All this adds up to a lot of delays and sold-out equipment. "It's been difficult to keep up as stock flies out of the door almost as soon as it comes in. Visit the order confirmation page by clicking the link in your order confirmation email. Now, given the surge of purchases, there is scarcely a kettlebell to be found anywhere. Have ordered over 4k worth of items. Rep Fitness | Complaints | Better Business Bureau Profile Finding well-made adjustable benches that arent overpriced isnt easy. If you placed a preorder along with in-stock items, you will receive . There aredozensof fitness equipment factories in China, so the quality from one factory to another will differ. HOW DO I CHECK MY ORDER STATUS / TRACKING INFORMATION? 5 - REP Fitness Cambered Swiss bar. Bring the gym home! Their lack of communication protocols and apparent disregard for caring bout their customers is totally evident by the fact their CSR hours are only open for 3 days a week 4 hour each . I will let Rouge know to send a thank you letter. The demand isnt unique to distributors in the US: The demand has also prompted some opportunistic customers to create what were calling the Backyard Black Market,selling second hand, used equipment at prices higher than what goods retail brand new. Thats more than double what theyd retail brand new in stores. Around the same time, the recession of 2008 hit. I was looking for a set of 25lb bumper plates. However, it can increase your risk of injury, and potentially worsen fatigue and muscle soreness. Upon receiving your replacement brackets, reattach your straps and get back to benching and squatting!If you have any reason to believe that you purchased one of the products that is being recalled and you are not contacted by us by December 11, 2020, please contact us at orders@repfitness.com. Verification can help ensure real people write reviews about real companies. We manufacture many of our steel items right here in Colorado, and source as much as we can from other businesses in the USA. So today, Ill cover their pros and cons so you can decide for yourself when building your home gym! -If you are using a PFM Discount Code, you will not be able to redeem your points at checkout. 4.7 4.7 out of 5 stars (8,636) $29.99 $ 29. Secondly, the jobs at REP are some of the highest paid and highest skilledjobsin the value chain that brings you our products. The demand almost seems infinite, McGrotty says. Access additional exclusive interviews, analyses, and stories with an Rx membership. Behind the out of stock banners are companies furiously trying to fill the void caused by the shuttered gyms. Amazon.com: Rep Fitness When it comes to dumbbells, REP has three distinct offerings, each of which has pros and cons relative to each other. In that case, they will eventually move on to a company that does. We use dedicated people and clever technology to safeguard our platform. Sign up to stay up-to-date on REP product launches, news and inventory.