After seeing your post I may check out some other options. With all the book expenses and tuition i tried making extra money on the side. Its not as social as Posh and people cant comment under items (dm only), so you dont feel like you have to be there:) Mercari is also quicker to respond when there is a problem. An older women and didnt realize makeup is duplicated. Until recently, a buyer opened a case claiming that my item is not as described, that the item was broken, damaged or stained. Its a cleaver, but insidious business model. However, where one has a pro its the exact con for the other. And I learned a lot from being on Poshmark for a few years, so that certainly helped in starting my own online store. He emailed posh asking them what criteria do they look for that constitutes a fake? And lastly, DESCRIBE YOUR ITEMS. What I like about Posh is that it has mostly clothing items, and frequently if I want something from a previous season, or another color of something I have and like, I can get it on Posh. Recently I started putting more time into it and I noticed that I actually started to see more purchases! They do not deserve 20 percent of any sale and they clearly do not protect sellers. And there were no rip or hgaing threads on this suit- i would have know, So basically this is when i googled the apps and found out about scams, She bought it to wear for the weekend or just decided it didnt fit and PURPOSELY popped the stitching on it!! I see many closets where you know the item was sold on a different site. xoxo. I found your article and am hoping you might know what can be done. Its bad for me and for customers walking by. Poshmark really does need to protect their sellers more. That Too! Uhm, this crap is par for the course in a retail environment. The stitching is uneven and awful. Jessica, youre not the only person that has happened to. The ends of the zipper teeth didnt line up. me to fix it. I would recommend not doing any more than 4000 shares in a day. I absolutely cannot stand the giant amount of completely immature brats on that app. when it comes to protecting the seller I cant say that Posh has not protected me.Ive had I cant deal with lowballs. Great idea! Oh my goodness. The user report/review feature on Poshmark is the biggest example of just how cheap Manish Chandra really is. Please read the description as well as the comments. Getting defensive that just makes one suspicious! I emailed them about that and of course they NEVER replied and just removed that bag as well. Second. Also, really hard to spot bad buyers as sellers cannot leave negative feedback (we used to be able to in the early days)! I also had issues with women on there. Its distressing to hear that now it is an issue to delete your account. And I am selling stuff for cheap too but its not moving?? These are 2 huge steps and there is so much more. Im also happy to read the comments here regarding other sites because I dread eBay with all the waiting while PM seemed quick, but if I must, Ill go back there and try Shopify. Im probably going to start moving items to another site in the future. And they are wicked. So, I made a nickel, she admitted to breaking my item & im stuck with a 1 star review I totally feel you. Likewise, youll be prompted to join if you enter the app during a party. She found an inconspicuous spot to soil the jacket. I bet I have spent 8 plus hours a day on there sharing and all that other nonsense. My advice would be just to cut your losses with this buyer and block him from ever buying from you in the future. All $3, $4, and $5 items must be bundled. But then again, for a buyer, the opposite may be true. Im going to carefully look at their closet and if its crap, I wont sell to them. If I had received something that I didnt like and that hasnt been the case Ive loved everything then I would give it to somebody else or do something else with it but you dont ask for someone to take it back when its a final sale and you cant say its not as represented but its misrepresented because theres really no representation of the item at the site its simply a photograph with a very brief description. I finally sent a comment to ask if she could let me know if the top was still available, and that I was worried Posh was going to cancel the sale. 1. I would recommend reporting it to the local authorities, or Tweeting publicly to Poshmark to get a response. Hi Joi! Too many scammers and creeps!! I ask Mercari to remove the review as they were made up of lies and showed them the proof that my descriptions were honest. By the way, my real name is Ann. I couldnt believe how she could claim that when I try to be as detailed and accurate with my photos and descriptions. Im down RANTING now AN Im glad it wasnt just me deal with this stuff ! Well, well, well, I wish I had seen this site before I spent the better part of a few months, around the clock, listing items on Poshmark. I have 5 pairs of Miss Me Jeans and 2 miss me shorts Im trying to sell that it. One of the embassador Poshers bought my Burberry rain boots for $50 (a great deal), and later on filed a complaint saying that the boots smelled horrible and that they had stains and blah, blah, blah she even said that she wanted to keep them at no cost even though I asked her to return them for her money back. Ill definitely look into Tradesy, DePop, etc., but think a class-action lawsuit against Poshmark will prove the point quite nicely. I could not agree with you more!!! Your buyers will get discounted shipping (its on us). Deleted listings. Poshmark doesnt have a 1-800 number and doesnt responds to emails. It looked nothing like the photos in terms of fabric or even color. Posh PartiesPosh Parties are real-time virtual shopping events where users can meet up in the Poshmark app to shop, share, and sell listings. I recently found a listing for a Kate spade jewelry box that the poster calmed was orginally 100 dollars that she was no selling for 75 dollars. Or buyers that damage the item on purpose. In both of those cases, I had Posh cancel the orders and let the buyers keep the items for free because it wasnt worth it to me, but really if a case is opened against you once in every hundred sales or so thats not too bad. otherwise its just wasting space i your closet I love PM, but have to laugh at some of the overpriced items!!! As a few other people have said, I have been on pins and needless for a few days over a profit of $16, which makes me disappointed in myself for letting this get to me. Still no response from poshmark. None. And then Poshmark takes a hefty cut. I havent had a single sell! Lucky for Poshmark. People are so cruel!! They put the header Hurry your Free Shipping Ends Tonight in my news header so I bought something, but didnt get free shipping. I have contacted Poshmark but I dont have high hopes of them actually having seller protection. Thanks. So I am officially done, it is no longer worth the time, risk, and effort. Did you get to take your followers with you? Ive been selling on eBay off and on for the last 15 years and its just extra income for me. Ive spent the last year or two getting rid of my PM inventory on Mercari (I no longer have any interest in resale). The buyer gets them, never contacts me, but instead files a case and says theyre fake! I still have a closet on Poshmark that points people to my new site (that is, until Poshmark bans me..lol. If the scammers are not monitored by the platform we are selling on, then small online shops are not going to able to have success and the platforms will eventually suffer. I even scoured the internet and found a phone number. I try to keep off the grid as much as possible. She ordered on 3/15, she RECEIVED the item on 3/19. Like the old saying dont do what you dont want done to you. If and when they do it will be a cut and paste response from their FAQ with no real answer. I get a nasty review how I lied about the items, that they were used. I try to gather up really large bags of things in great condition so its not a waste of my time taking the subway and waiting in line (pre-pandemic, now you have to make an appointment or drop off and come back later). Figure out top selling categories and subcategories based on season. So why do I have one foot out the door? Thank you for this post. They never gave me a chance to defend my bag or my closet they just removed it . The first came about when a buyer kept lowballing me on a pair of Jessica Simpson shoes. But thats ok I will take my business elsewhere! Is this new? I dont defend the behavior whatsoever,by anybody. I know the seller can offer a discount or free shipping but then you have to add that amount to make your profit especially on low dollar amount items it just doesnt work . And if you get a one star, no one sees that either. We currently host 4 parties per day with varying party themes of different brands, categories, departments, and trends. The seller contacted me and said her entire closet was thrifted and apologized profusely. Like the girl who bought a used bracelet for $3. She made this payment 3 weeks ago and has not heard a single word from Poshmark since then. Current Listing Price The current price of an item. After discovering I purchased a fake gold ring sold as real 14K, I then found several more rings from the same Ambassador. I hover around 50 or so listings, so not a huge closet, but its nice to make a few dollars here and there. New comments cannot be posted and votes cannot be cast. Twenty items I dont have to discount -90% off and still have unhappy people. I found two types of trolls exist on Poshmark. I told Poshmark to send it back because I didnt want to have someone like that having my beautiful necklace. I occasionally sell on eBay. or can I ask $25 if that what its selling for?/!! I wasnt able to sell the drone in fact I could barely give it away. Yes it takes a lot of time to sell on the platform that Poshmark created, but you can sell on Poshmark for sure!!! Hi Michelle, there is a monthly fee for Shopify and you do need to have some HTML/website coding skills. My son and I are both book lovers and Id like to sell books and childrens items as well. I do not want to have my items listed on any venue that will not protect its sellers. Ive been called every name in the book even after being very nice! Never before have I seen you could remove love notes. Parties? I recently sold a cute brand new mind you, Gigham plaid Bodycon dress an all measurements were posted an I always said if you have questions before you purchase ask . I am so upset!!! She writes about business, culture, and technology for Insider. Im so glad Ive found this blog post! To put a Vacation Hold on your closet, simply go to your Account tab, select My Seller Tools, and tap Vacation Hold, where youll be able to choose your start and end dates. Once opened, select the Account tab at the bottom right corner. I dont like linking my private bank information, I simply do not trust apps enough to provide such sensitive information. My problem is, I dont feel like I would have sales on a stand alone website. I invested more than I got in return. I have had an account for over 15 years with 220 transactions but I never though I would leave Poshmark for ebay. Ive been going round and round with them. Life is too short. I was waiting for proceeds from a sale that went to the wrong bank account. Poshmark will sink or swim on this crap. Ive taken part in hearting picking likes that style. Sometimes its called Poshmark shadow-banned (a term popularized by Instagram). In the meantime, I did a screenshot everything I could in my sales and purchases. A Posherpurchased a very unique top from my closet. Hey Kaitlyn, we too were hit hard by Harvey, loosing both cars and a huge amount of personal property that we can never get back( like family photos, and other sentimental treasures) seeing as how not only do we rent our apartment, but we also have no flood insurance, we had lost hope that we would be able to get any kind of help to survive this tragedy. No. They said they were warning me that they had to remove multiple replicas from my closet and despite having previously warned me about this, and this is my final warning!!! I just found Mercari to be too much of a hassle. I responded to Poshmark and informed them that the zipper worked perfectly when it was shipped, but they sided with the buyer and returned the item to me. This is where the problem comes in I have been waiting on a direct deposit since Dec. 3rd, I also have an order that hasnt been fulfilled! Thank you for letting me complain. So sorry that happened to you. They seem to take a quicker notice when you go to a third party for help! Thanks I was finding people on poshmark and ran across your closet to follow . Posh approved her case and the bag came back to me ripped to prove her case and support her photos. Thats a clear signal to Poshmark that youre doing something thats not normal. Using the site I bought a whole bunch of stuff that was just fun and tempting to get and so inexpensive made me wonder about how the girls did that it seem to take so much time. I feel poshmark staff needs some kind of guide book to fallow. Thanks! So I never used the app again. Thats making a decision about your life and thats awesome. I try not to get upset about stuff like that but sometimes I do bc in all my listing I clearly State no low-ball offers will be acknowledged so when they do it they deserve to get blocked!! Enter the verification code. I have recently read some sellers have started to videotape the packing and actual item when shipping so they dont get scammed by bad buyers. Hi Pam! They think that a seller that has made a few dollars on their site is way more invested in their site than a buyer . Congrats on your Shopify store. I dont have time for this stupid back and forth game people play on poshmark with that ridiculous offer button so I just declined the offer and she went nuts! Plus there is incredible lack of insight and common sense among sellers & buyers. Im so sorry for these assholes being mean to you! Also, i dont have a twitter account. I recently sold a pair of DISTRESSED AE skinny jeans in amazing condition (I considered keeping them for myself) & the buyer gave me a 3 star rating saying that the threads over the distressed holes were in bad shape. Like uhhh theyre distressed jeans so theyre meant to be that way?! I lost. I quit buying there due to sellers who post zero details on garments, sellers who ship worn and smelly clothing, and sellers who never ship at all after you purchase. By and large I have been very impressed with the sellers. While I did enjoy the social aspect of meeting some really great people on Poshmark, the amount of time I was spending on the app was ridiculous. Poshmark closet disappeared? on tradsey or something similar. When I came to the realization they were at best as bad as ebay, that is when I deleted my account. Without a Fashion and Accessories platform, I no longer have an interest in having a closet and Im officially quitting this job yeah! Its really massively time consuming for a very low return. Why dont I also try selling on Poshmark? How does the BBB have them at an A with all the complaints people have filed?!! Omg somebody did the same history to me!!! Poshmark needs to shut down inactive closets and they need to penalize sellers for failing to ship. Im going nuts. My account was locked again, and I was told it wouldnt be reinstated. Thank you for your post, I think Im going to try another site. Everyone wants items for $5.00 and theyre under the impression that its a garage sale. I got accused once of selling something inauthentic as well and Posh paid both of us and the customer kept the item. Poshmark literally tells them what to do to return an item. After reading your horror stories here, I gather I am better of finding another outlet to sell my things. LOL POSH took down all my listings for no apparent reasons im done with this app. It works both ways. Not worth the headache. Thanks for your article. Im in no hurry to sell it, especially not for a big loss. Another complained the item reeked of cigarette smoke, likely from the box I used as we dont smoke in our house but the box was sitting in our mud room which we sometimes smoke on. To change your password: In the app Go to your Account Tab (@username). I sit on pins and needles with every order. Maria, this is terrible! She claimed it arrived with holes in it. So I wasted all that time and missed out on the item. Not only does it have snags that it didnt possess before I shipped, there was white hair on it like she let s pet on it to purposely snag with their claws!! I agree! Let the buyer and seller negotiate the shipping. Ridiculous amounts of time finding, listing and sharing until my fingers are numb. It doesnt take much to get SU status at all. and our Its uncanny! aint nobody got time for that as sweet brown would say. That my integrity as a seller was being questioned. When the bag arrived dried and in perfect condition I replied back. I love the idea of poshmark, but it is too social. That is letting someone else control your life. Its inane!!! You can get into Poshmark share jail by sharing close to (or more than) 10000 shares in a single day. Since they dont have a way of addressing their use, they need to permit all sellers to use these tools, to level the playing field. Select Change Passwordto receive a verification code sent to your default verification method. Im glad I took the time to read these comments regarding these sites because now I can narrow down the ones to stay away from!! I just think it is ridiculous to complain about that when you got the shirt probably for $3!! I had a lot of my Poshmark items listed on eBay as well, and my Shopify store had an import from eBay function, which made it easier. Just tap the button to have the report emailed to you. I am trying to figure the best venue for resale. Well give it a few more months and see if its all worth it. With no real protections, its a huge risk for You and not to Poshmark or the buyer. I have also filed a complaint with the Federal Trade Commission and the BBB, I was also instructed to file with my state Attorney General. They shut my closet down Black Friday for a week. I buy on eBay like crazy and have never ever had a problem like this. I hear time and time again from other poshers that there isnt no seller protection. Poshmark is only out for Poshmark. If anyone else is interested, please message me or comment here because this SELLER ABUSE has got to stop. I did let my Poshmark regular buyers know that my closet had moved to ShopStylaphile.com. Nothing came, or was updated on Posh. However Im doing same as you! Youll need to drop the price by at least 10% and choose a shipping discount. Even before I read these comments I had pretty much decided not to go any further with PM. I originally planned to begin selling items, but when I discovered the 20% commission I changed my mind. The frustrating part about the offer process is you can only write numbers, no words like : What is the lowest you would go? That way they and I both feel we got a good deal and the process would be much less of a time suck. She asked if it was faded. Second ship raise this year, also 20% is a huge chunk. Therefore, Ill have to reconsider Poshmark to sell my vintage wears on because I really dont need that aggravation. But I had sent about 5 items just previously to sending that dress and one after the other gave me 5 stars and glowing remarks!!! Great for Manish to report quarterly. eBay gives you 12. But the MAIN reason I will not do posh is because of the very restrictive photo requirements. I purchased them for $50 and received them within days. Unless you sell only high end expensive items its just not worth it. All of our users have their very own Poshmark webpage. Use this feature to: To get started, simply go to your Account tab, tap My Seller Tools, and select My Sales Report. just thought mean while Instagram was or is a good idea but having a hard time getting valued followers, most people like the posts because they want me to follow them or like back. Had one lady purchase two very nice dresses, file a case and say they had dog hair in the package. You never know .it might get some traction. If youre going to start your own site, try BigCommerce here: http://bit.ly/2pFg5Mt. I had a sale on Mercari and posted it as not for sale and typed in Sold in the description on Poshmark. I dont mess around. Also, I have the luxury of living in New York so I attend a lot of designer sample sales and shop at some of the best high-end consignment shops. Not only am I tired of low ball offers. My suspicion is that she put a cat on the dress to cause snags!!! I continue to ask the buyer to work with Poshmark directly to return and she keeps asking questions and complaining about the authenticity. Wow! Luckily there are good people too, who hopefully outweight the bad. Im still selling on the site, although Poshmark fees are extremely high. Surprise the voice mail is full. If its used whatever you get is a profit. Etsy has the safest /best protection for sellers. Yeap. The buyer has no profile or closet. Thank you for sharing your experience and I thank all the other people for sharing they bad experiences too. Does anyone know if the buyer returns the item damaged can you reopen the case? This post is a real eye opener and should be shared as a fair warning to all. If its working for you, by all means stick with it! I sent all this info to poshmark and they replied for awhile and then nothing! So back to Ebay I go. How is that allowed?! Been on Poshmark since 2019. On the up side all have had a ton of nice people and buyers.. Im on the fence. I was actually thinking of returning to poshmark just to clean out my closets and hope to make a little money but after reading this post the memories of my past experiences all came back to me. We've also created a few custom badges below. So I said in my listing, fits like a medium. Oh and I also gave the buyer as a gift, a cute little Packers mini piggy bank AND a small lot of other Packers items I had for sale that she admired. The only thing is that people are looking for extremely inexpensive items. I only last a couple of months before I closed up shop and headed back to eBay. Hi Nelia! Im still active & have made a few really good friends, but some things just kill me! They just simply disappeared! I have literally run across earrings on Poshmark for $30 that are bought for $1.25 from online websites (oh it takes 3-4 weeks to arrive! Definitely, a scientist/techie type who has no fashion background; in addition, when you read his various statements, hes very theoretical. even though its a side job if youre going to get annoyed bc someone asked you 3-4 questions* not listed in your description* then why bother selling? I know for a fact its authentic but Im afraid if for some reason Posh allows the buyer to send it back I wont get MY bag but something else (or completely damaged). Im just done.. Without exaggeration, 8 out of 10 new members are counterfeit scammers or spammers. So she then attacks my page commenting on every listing calling me a scammer posting my address for all to see. Poshmark updated on the mobile and now my log in information doesnt work. Required fields are marked *. After years of it some just get tired of it. The seller then cancelled the transaction. I think its awesome you offer free returns. Can you not give a bad review to the seller? This morning i get an email from them telling me my bag is not authentic and my account has been suspended. Long story short: someone bought it, said it had snags, took photos and sent to Posh! Hence, Im having a liquidation sale. For designer items, Posh has the Concierge service for $39 to authenticate items but thats probably not foolproof either. It has so far been a colossal waste of time. Why doesnt Poshmark oversee their listings and make it mandatory to post several pictures and provide more information? Head to our complete guide to Posh Stories to learn more. I am documenting my packaging & item just to be safe. Do you have your listings as final sale? The next low rating was a similar situation. I have thousands of dollars in retail or boutique merchandise, as they like to call it and no matter how much I share, how many hours I spend.. No sales! Thank you for sharing. Study what you want to sell and buy it as low as you can and sell it for a profit of 150% of what you paid for it and you will sell it fast. if someones going to give you their money I take that very seriously because I work so hard for mine. Guess what? Just wondering if it is OK to list on more than 1 website. Otherwise theyll spiral out of business. When selling on shopify do I have to pay some kind of fees? Everything youve said is 100% true!!!! I have only had one offer and it was about half of my listed price. I am annoyed. Was going to try eBay but I also feel it will get lost in the masses and have been contemplating Shopify since I have such a passion about what I want to do. NWT. Why the fuck would the seller change the rating?!!??! Hilary, I am so sorry this has been your experience as a seller. Tradesy takes up to 2 weeks to release your fund and transfer to your bank. They havent responded to me in months now!