Verdict. Find out more about how we test. As you can see from the prices listed above, there is a wide range of pricing within the Master Spas swim spa line. You can turn to us for all the information you need as you explore the hot tub brands and models offered by a hot tub dealer Prince Frederick, MD recommends. Went to a 2010 Spa show in Wilmington Delaware and purchased a Master Spa (Twilight 8.3) through West Chester Spas, Pa (No longer in business). 715 P Street The company is an excellent choice for people looking for a multipurpose spa, but it may not appeal to those who want the ability to personalize their hot tub with multiple custom features. The manufacturer's line has four series of hot tubs, each of which contains multiple models. With the Master Spas range of ultra-therapeutic hot tubs hot tubs and swim spas, it is. The Extreme Therapy seat is certainly a "spa within a spa". By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Call #16 September 2, 2008 I call Infinity Spas I was on hold a long time and then was cut off. Wipe it down with a soft cloth and acrylic-friendly cleaner. America's SPA-MART provides a wide range of spa covers, spa cover lifts, pool covers and hot tub cover lifters at affordable prices. I get in it in the morning, I watch the sun come up, drink my cup of coffee, and ponder what I'm gonna do all day. Health Spas: Hot Tubs: Master Spas, Inc. Fort Wayne, Indiana. The reps from Master Spas were very good. Copyright 2022 Consumers Unified LLC. When you're gonna spend the amount that you spend, you wanna be very content with it. Contact your local dealer for exact pricing information. I can swim day or night, and I love the water. First Name*. At Master Spas, we never just sell you a hot tub and send you on your way. Propulsion swim spas with a powerful, smooth current. There are four luxury hot tubs in their MP Legend Range, named after the 23-time Olympic gold medalist Michael Phelps. Operating out of a state-of-the-art 27 acre manufacturing campus, they are the largest swim spa manufacturer in the world, and one of the largest portable spas and hot tubs manufacturers in the country. Fort Wayne Indiana, Equity Financial Management Group, subsidiary Of Global Trust Corporation, Sweepstakes scam Global Lottery ripoff Vancover British Columbia, Master Spas ripoff never recieved hottub then charged account anyway Bohemia New York, Master Spas - Island Leisure Of Long Island ripoff Bohemia New York, Master Spas Of Long Island has extremely poor customer service. The company had already sent all registration paperwork for our pool in oct. We believe the pool was simply given to another customer when it arrived.. After another week of delays was told pool would be in dec 29th. Geared towards hydrotherapy too, they aim to target complaints like muscle and joint pain. There was steam shooting out the sides like a kettle was boiling!! 2, Report #1253023. Spring 2011- the heater went bad. Dimensions 231" x 94" x 60" (587 cm x 239 cm x 153 cm) Gallons 2,325 (8,801 L) Jets 45. If you do not put chemicals in every single day than your water goes crappy on you. And we talked to Todd at Spa Emporium, Sacramento who sold it to us and he would not help us at all. I'm looking at purchasing a hot tub for the first time and am having a hard time finding unbiased information about spas in genera. Also the Spa kept shutting down. Corporate Advocacy Program: How to repair your business reputation. So, I was very pleased. Since Primo closed its doors, the man has not been able to get answers from owner Vince Primo or former office manager Kelsea Smallwood on the whereabouts of his swim spa or the money. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. It has wonderful accessories that can allow me to get total fitness. Whether by designing your perfect backyard outdoor oasis or your ultimate games room, let our knowledgeable staff provide solutions that will comfort and pamper you. This hot tub is like no other I have ever been in. the USA, Visit the Michael Phelps Signature Swim Spas website. The valves, also the things that you spin with your hand to adjust the speed popped off. Luxurious perfection designed for discriminating tastes. Master Spas creates a variety of hot tubs to suit different needs and budgets. Master Spas is a Fort Wayne, Indiana, based company who manufactures portable electric spas. Privacy Policy. Please know we have reached out to your dealer to let them know of the oversite in communication. The Judge overseeing this case is Hendee, Chad A. Advertisers above have met our No matter what you are looking for, Master Spas is ready to assist you in finding the hot tub that will best fit your needs. Master Spas also has a MasterBlaster Foot Therapy jet system available for its two higher-tier lines, which uses 28 nozzles in two jets for a reflexology-inspired foot massage. Primo Hot Tubs and Spas was a BBB-accredited business with no history of problems. The goal of this section is to provide consumers with a comprehensive resource on class action and mass tort lawsuits. There are 9 models : The HL 616 and HL 624 each sit up to 3 persons. Thank you so much for the feedback! 414-607-8827. But its weird because once you get online, youre dealing with national MasterSpas and not the local company. Walk, jog, and exercise in the water without the need for water shoes. Three months after we got it, the jets popped off, stuff was leaking. Nearly 200 of Master Spas' top dealers from across the globe, along with special guest Michael Phelps, converged for the company's Dealer Meeting and to mark the retirement of founder Bob Lauter. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Built in If you're an existing owner and have not done so already, please register your product to better assist us in supporting you. Price Range: $$ to . Davenport called the manufacturer of pool & placed other customer pools ahead of ours. Page 40 Press the "jets 3" button once to turn pump 3 on or off. It might have been last year's model, but I got it for 13,000 and it was selling retail for 24,000. Designed with premium features for exceptional hydrotherapy. They left the molded wood. Legendary performance for those who don't believe in second best. Their YouTube channel is helpful. He was a very good salesperson. I'm going to be filing a complaint about that because it wasn't explained ahead of time to us and I'm very disappointed. 8008607727. Spa was under warranty and was repaired, Great! 800-860-7727 Find a dealer. Spa was under warranty and was repaired, Great! This spa has lights and it cycles through the colors but the way that it cycles is, it flashes, it doesn't fade. Based on his recommendations, I've been looking at Master Spas which seem to have good reviews on Consumer Affairs but seem to get shit on in various forums, largely due to their sales tactics. The Master Spas LSX is an awesome tub! I videoed the whole visit. They come off twice. I wanted a lounge chair and it's a six-person tub. Swim, jog, walk, and exercise in water without the stress gravity has on your body. Our factory-direct Master Spa replacement filters are guaranteed to work just as well as your original filters. 25 models to choose from. Currently, "at least 800 lots" have been constructed already and 400 more are in the process of being . 70 reviews of Master Pool & Spa "Have had no problems with the spa we bought here, nor the install. Went to a 2010 Spa show in Wilmington Delaware and purchased a Master Spa (Twilight 8.3) through West Chester Spas, Pa (No longer in business). He told Channel 2 he had an agreement with Primo that he would get half of the money when the company sold the spa. 800 bucks a set. Prices start at $43,995NZD for the 4.5 metre H2X Challenge 15D model and go up to $69,995NZD for the dual-zone MP Momentum D swim spa. Once we were done with the space it was gonna be put in, we called them, and they put it in there. So much so that my local supplier don't even carry the stuff anymore. If you need to submit a service request for your swim spa, click here. So, I think it was a good value for the price. LEGEND LSX700 hot tub pdf manual download. Estimated amount consumers saved since 1997: $15,590,010,907. The price is higher than last year, but it is the same as everywhere else. Several affordable models. No contact after submitted for warranty. I had a feeling they were initially overpriced, but the tub looked top quality to me. This alternative to a pool has benefits for you and your entire family. The HL 620 and HL 630 sit up to 4 persons. I'm definitely motivated to work out! Rita B., Tennessee. Shop for your swim spa, your way. But now, its perfect. I got a TS 8.25 from Master Spas. They haven't reimbursed us. The cover hangers that lifted up into the cover lifters had to be replaced. And this has been going on since we bought it over five years ago. Current owners can also request service using the online service request form. They think they can swim in it and I'm still trying to teach them how to keep the water in the hot tub, but it's an overall extremely good time. Whether you call it a Spa or a Hot Tub, we have the perfect one for your needs. Applies magnetic therapy to pressure points on the neck and back. This is our second Master Spas that we have bought from them, and weve always had great service from them. Exercise. Had I not stepped inside a crappier one, I probably would've never realized. Master Spas is based in Fort Wayne, Indiana, 90 miles north of Indianapolis. 3. Ideal for fitness enthusiasts and therapy seekers. Master Spas called the company's downfall the result of "poor management.". Primo Hot Tubs and Spas was a dealer for Master Spas, out of Indiana. I was happy with the purchase process until we bought the spa. High Performance, Air-injected Swim Current, Adjustable Speed. We found a local Master Spas dealer where we moved to but we found out that our warranty is voided because the spa was moved. I contacted the sales rep ***** via . We can't use it, obviously. My blocked drain grossed me out everyday, so I tried this clogged sink hack, I live in an all-girls flat: here's how the VacTidy Blitz V8 vacuum handled our hair, What dryer settings should you use? We just looked at it and said that was the one we wanted. Its something that the kids look forward to, the nights when we do go in the hot tub, and then more so even when we have friends over. Enjoy reading our tips and recommendations. boca pointe country club membership fees elements of blog and structure July 7, 2022. jeep grand cherokee rims 20 inch. Im in New England so the heater keeps things running even in the coldest days. Get buying tips about Hot Tubs delivered to your inbox. Spas are made in the USA. easy to own. It looks like your search criteria did not return any results. It did property damage." It was a display model at the dealership from which we bought it, so we didn't have to pay any extra shipping. The adjoining hot tub features ergonomic seating and adjustable jets that target your pressure points to promote relaxation and recovery for your body and mind. It was a very negative experience and that turned us off a bit. This is the best way to manage and repair your business reputation. When it arrived there were scratches on the top of the spa. Corporate Advocacy Business Remediation and Customer Satisfaction Program. They just smoked cigarettes and then they said, "We're coming back." I am a long time hot tub owner and have lots of experience with different systems and different tubs. Three jet types are used in the Clarity line, seven in the Healthy Living and Twilight lines, and all eight types are available for the MP Legend line. From the start, the circulation pump was bad. I was motivated too, so it helped, but he did his job very well. We absolutely loved everything about hot tub. To settle this matter, Master Spas executed a Settlement Agreement with the Commission on October 30, 2017, for $152,500.00. "This swim spa is a dream come true. My partners a runner and it helps with the leg. The Commission's investigation process identified Master Spas manufacturing and . It worked out well. Updated Jan 3, 2008, 11:52am CST. Become a Member Contact The Inn & Club: 904-273-7716.Membership. Super value, wonderful therapy. Find the perfect hot tub or spa for your home today! We're trying to stay active and healthy. The jets are also uneven. Future US, Inc. Full 7th Floor, 130 West 42nd Street, With your Master Spas dealer guiding you through the buying process, youll choose the model that is right for your lifestyle and your space. If you need help with the Public File, call (713) 778-4745. Focused on hydrotherapy, the US-built tubs are well-regarded for their lasting builds and good quality. They've been in business for just over 60 years. They were here when they told me they would be. Select models also come with innovative technology, such as multiple speed levels andtherapeutic seat and jet placement. No apologies when the door finally opened 15 min late (vs web site time of 10 - phone message says 9 am). The company is owned by Brandon and Kelsea Smallwood. Select any spa to learn more about its unique features. Manufacturer: Master Spas, Inc. With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. Sep 04 2015. How do I know I can trust these reviews about Master Spas? After seeing the contract closer it said +/- 16 weeks. Consumers just wanted to relax in their very own hot tub, but they say they were more stressed out after paying a local business that never delivered the product. Their management team has over 100 years of spa manufacturing . The Commission's investigation process identified Master Spas manufacturing and offering for sale portable electric spas not tested prior to being certified to the Appliance Efficiency Database (Database). Surveillance of the spa continued in late October 2018, when the VBPD and Homeland Security installed a camera on a nearby telephone pole to monitor the exterior of the business at all times, the lawsuit goes on, noting investigators that month dug through the spa's trash and found evidence they included in a November affidavit. California Energy Commission This is a complete and total lie. I have many other complaints about this product such as filtration, incorrect information in the Manual, yadda, yadda yadda. You can also request hot tub or swim spa pricing using Master Spas' contact forms. This is the number for Texas Spa Services, LLC. At Hot Tubs Inc., we don't just offer the best hot tubs on the market; we're also experts in hot tubs and swim spas. "There was no type of communication with the consumer.". It's been good for six months now. Upon receipt, I discovered they did not fit. If you paid Primo Spas for service or for a spa that you have not received, call (713) 561-2522. They saw the issue. The steps also break. It's been leaking since we got it. and our In January, the Houston office started receiving complaints that Primo was months late delivering the tubs customers had paid for. Master Spas doesn't display pricing online, but you can find the cost of specific models by contacting your nearest Master Spas dealer. (* denotes a required field.) The list is updated frequently, so check . Visit our corporate site (opens in new tab). I looked for Artesian's but I couldn't find any. as stated the spa . It also features free WiFi, a coffee shop, and a 24-hour gym. We went through three sets of rollers and they're what? It's awesome, but right now, we are having terrible withdrawal pains. I like the jets to the lower back and my wife really likes the neck massager. He said when he closed his doors, the business had less than $2,000 in its bank account. I've lost weight, and my back feels better! Creating your dream backyard oasis should be simple. We look forward to each day of pure joy! 7AM 5PM EST That was how well it went. According to the website, hot tub prices start at $6,000, which isnt the cheapest of the hot tub brands weve reviewed. Built in But the unique design and therapy of the each of the 3 therapy seats, the lounger, and the cooldown seat make it a REALLY special spa. have had experience with this particular dealer and I was very happy with the people who came out and took away the old one and installed the new one. Features are more basic and may include contoured seating, rather than the MP Legend ranges bio-magnetic therapy system, which targets pain and stiffness. I actually paid more than I would have at my local dealer. The Nonslip, Comfort Floor System prevents slips and provides a comfortable, cushioned surface. Been waiting a bit again today. We can understand your inconvenience. We're so thrilled to hear that you and your family are enjoying your TS 8.25. I was told it would cost me $200 to have the scratches removed as it was a difficult move to get the tub placed where I wanted it. In fact, I wouldn't trust a "no chemical" hot tub in fear of bacteria. I Paid a lot of money for my tub. You can find contact information for your local hot tub dealer using our dealer locator. We DO NOT remove reports. Katie is a journalist who covers everything from hobbies to luxury travel and wellness. Master Spas is based in Fort Wayne, Indiana, 90 miles northeast of Indianapolis. Fitness Oriented, Air-injected Flow Stream, Dual Speed. Master Spas tub pricing starts around $4,000. One of the LED lights, which hadn't worked properly for about two years (but didn't really bother us) was cracked and leaking. Attorneys are either actively filing these cases or investigating to determine whether lawsuits can be filed. FAQ. Fri. 8AM 12PM EST I'm trying to call Master Spas to cancel the steps because they're supposed to give them to me when they come in. You can be assured that our selection of Master Spa Legend Series parts, Master Spa Legend Series Control Panels and other replacement parts are of the highest quality! Swim, jog, walk, and exercise in water without the stress gravity has on your body. Master Spas has hired Kelsea Smallwood to work as a local conduit to the manufacturer. Master Spas sells several choices at entry level price points, and they don't skimp on the features. I recently chatted online with Michael at Master Spas. Master Spas has a great selection of U.S.-made hot tubs and swim spas that are durable and competitively priced. Toronto-area spa closes pools after customers complain of skin rashes, ear infections. Two bodies of water: A hot tub on one side, a swim spa on the other. Does anyone have any experience with either of these. Master Spas doesn't display pricing online, but you can find the cost of specific models by contacting your nearest Master Spas dealer. Neither returned Channel 2'scalls andtexts inquiring about the same. The Master Spas H2X fitness spa can also be used as a hot tub. We got the Twilight series. Summary. Spot treat any stubborn mineral buildup with white vinegar or a Magic Eraser. I love that you can control the flow of water and direction of the jets. On 09/22/2021 Richard N Paulson filed a Small Claim - Debt Collection lawsuit against Master Spas of Southern Wisconsin. You can also attach a garden hose to the end of the drain assembly. Request pricing online. Our electricity and water bill has been off the charts. 75, Section 2, Hankou St, Wanhua District, Taipei City, TW . The contractor Master Spas uses makes appointments and then cancels or finds excuses why he cant come out that day. I didn't do enough research. Followers 0. This alternative to a pool has benefits for you and your entire family. I played basketball last night and my body was hurting. Also, the swim spa is practical to use yearround, unlike an in-ground pool. Fort Wayne Indiana. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Equity Financial Management Group - Global Trust Corporation, Master Spas - Island Leisure Of Long Island. Twilight 7.2 fit what we were looking for in terms of seating arrangement and jets. Then, I decided to drive three hours up north. After several days and several calls with West Chester Spa, it turned out one of the NEW filters was bad and not flowing properly. Old school hot tub. Most Master Spas hot tubs cost between $6,000 and $15,000. And I don't even know how much that would even be irritating my neighbors. Master Spas Swim Spas. Kay, Arizona, This really is the best purchase I ever made. I was inquiring about suction covers which would fit my 2008 hot tub. Built in Master Spas sold or offered for sale portable electric spas in California, during the time period of July 2015 to July 2017. Shop By Price $$$$$ $$$$ $$$ $$ $ See All; Shop By Size; 1-3 Adults . How those businesses take care of those complaints is what separates good businesses from the rest. We apologize for the inconvenience you have encountered. He Uses weather as excuse and his health as excuse to do warranty repairs or any repairs. When you're ready, a hot tub or swim spa can be installed in one day. Download this stock image: FILE - This combination of undated photos provided by the Gwinnett County Police Department shows Master Police Officer Robert McDonald, left, and Sgt. I gave him the serial number to my Master Spa Legend 800LSX. This is the number for Texas Spa Services, LLC. Refining your search to only include the models that meet your size and budget is an excellent place to begin your hot tub buying journey. California Power Generation and Power Sources. Translated: The customer service responded quickly and kindly~ The master pressed it very well . 98 /case Save up to $100 on your qualifying purchase Apply for a Home Depot Consumer Card. I paid for the steps, and Id like to get reimbursed for them because I don't want them anymore. We want your experience to be as relaxing as possible. It's enclosed so it's private. I have been trying to contact them with no reply to my emails or phone messages.