Please note, the amendment fee is a non-refundable amount, which will be included in any cancellation charges as detailed in section 1.10 above. We may not be able to inform you of your flight timings and routing for bookings made more than 10 months before departure. Very rarely, we may be forced by force majeure (see section 5.10 below) to change or terminate your holiday after departure but before the scheduled end of your time away. And also be prepared for what is likely to be a long hold time on the phone - 45-60minutes+ is typical these days. Earn points on every sailing and enjoy discounts, offers, and perks that all add up to an even more incredible cruise vacation experience. Where we cannot provide appropriate support or the services as requested, we will advise you as soon as possible. When we talk about circumstances which are outside our control, we mean any event which we or the supplier of the service in question could not have predicted or avoided even after taking all reasonable care. You will be advised of the relevant contracting party at the time of booking and/or in our confirmation invoice. If you use our website to build your own package (see question In General Information What is a build your own package?), add components to a standard cruise only or standard fly/cruise package, you may be required to pay a higher non-refundable deposit. Please note: Airlines may at their discretion refuse to carry passengers with certain medical conditions. Is Celebrity doing this to eliminate the price reduction refunds? Further, if such failure to provide this information results in fines, surcharges or other financial penalty being imposed upon us, you will also be responsible for reimbursing us accordingly. Airlines, hotels, lodges, rental companies and our other suppliers have their own conditions, which will apply to your holiday, we strongly recommend that you refer to these. If airfare payment is due prior to the cruise payment schedule, you will be advised at the time of booking. However, in the event we are found liable to you on any basis, our liability and/or obligations to you or your organiser will be no greater or different to the liability and obligations we have under these Booking Conditions to consumers who have a contract with us. For build your own package guests, apart from the services relating to shipboard services as set out above, what is included will be as per your selection only. Booking Terms + Conditions | Celebrity Cruises If you have booked via a travel agent, please speak to your travel agent so that the funds can be transferred to us, so you can then complete your online check-in. If we have to make a significant change or cancel, we will tell you as soon as possible. You must participate in and follow the processes we put in place, including health screening and testing, to prevent the spread of COVID-19 onboard. Effective Mar 2 2023: Changes to Non-Refundable Deposit Policy Carrier shall include: (i) the Vessel, or any substituted ship; its launches or crafts (ii) the Vessel's operator, owner, manager and charterer; and (iii) with respect to the Land Tour portion of any CruiseTour, the operator of that Land Tour (LTO). If we consider that, because of your special needs, your chosen holiday may be unsuitable, we will advise you as soon as possible after you have provided information to us about your and assess any possible alternatives. You must ensure that you are medically and physically fit for travel, and that such travelling will not endanger yourself or anyone else. As part of this policy, Disney Cruise Line is temporarily extending final payment until 60 days before sailing for all guests who have unrestricted stateroom categories booked. Please note that we must receive the balance of the holiday cost at least 70 days prior to departure. In some ports the ship will anchor offshore and use smaller boats which hold around 100 people (known as tenders) to transport guests to shore. After that point, your agent will hold the monies on our behalf until they are paid to us. The minimum age for infants to sail is six (6) months, as of the date of sailing and twelve (12) months, as of the date of sailing for Transatlantic, Transpacific, Hawaii, Australian, selected South American cruises and other selected cruises. 2.1 What about valuable or important items? About two weeks from payment date we tried to pay on line. For example, In the UAE, some prescribed and over the counter medicines are considered controlled substances and cant be brought into the country without prior permission from the UAE Ministry of Health. click on person 1 to upload and write text for person 1 and then select person 2 for 2nd person messages. a letter from a doctor etc.). Anyone else deal with thisdid you let it ride until the date on the invoice? ); hotel meals onshore (unless otherwise stated); transfers by any method if not travelling on the standard departure date(s); travel and medical insurance cover; anything else which is not specifically mentioned as being included in the price. If we have not received all monies due to us in full and on time (including any surcharge where applicable), we shall cancel your holiday due to non-payment. Cruise only guests who have made their own arrangements will need to contact their travel provider for assistance. Celebrity Cruises: Payments & Refunds - Vacations To Go At times, we may offer promotional GTY offers. You should receive a confirmation invoice and an ATOL Certificate if your holiday includes flights issued by the travel organiser showing that they are responsible for providing all elements of your holiday. Please note that the upgrade package may differ from the upgrade package offered by the airline. All participants who engage in such recreational activities do so at their own risk. Our Galapagos sailings have different deposit and payment terms, full details will be given at the time of booking. Effective today, August 4, 2021, Disney Cruise Line has added a temporary final payment extension to sailings with departure dates through January 31, 2022. We are not always in a position to confirm the route, service (scheduled or non-scheduled), airline, aircraft type or the airport of destination, which will be used in conjunction with any flight included in your holiday. Guests who purchase their holiday arrangements via our website need to ensure that all details are correct at the time of booking as amendment or cancellation charges may apply to any components that are requested to be changed at a later date due to any error or omission made by you. Alternatively, where you have specifically booked online, you may choose to take advantage of the EU Online Dispute Resolution Service, full details of which are available at http://ec.europa.eu/odr. The changed arrangements will then be treated as a new booking. If you have booked a cruise together with an international flight or regional flight transfer from us please also see section 3.4 above. Enjoy up to 75% off your second guests cruise fare and save up to an additional 1,200 per room.*. The airline and flight routing may differ from the original assignment due to this name change. To book your chosen holiday, contact one of our Personal Cruise Consultants on 0344 493 2043 (calls cost 7p per minute plus your local network access charge), book online at https://www.celebritycruises.com/gb or visit one of our authorised travel agents. If you book a Celebrity Cruises cruise-only holiday, fly cruise holiday or build your own package with us, you can have the peace of mind in knowing that we shall have responsibility for the proper performance of all aspects of your holiday. Alternatively, a UK Global Health Insurance Card (GHIC) gives you the right to access state-provided healthcare during a temporary stay in the European Union (EU). Any amendments to your flight or other arrangements will be subject to availability and will incur an administration charge of 35 per person along with any additional costs and charges incurred by us or imposed by the airline or other supplier. Subject to section 5.8 below we promise to make sure that the holiday arrangements we have agreed to make, perform or provide as applicable as part of our contract with you are made, performed or provided with reasonable skill and care. We booked an upcoming cruise over a year ago - on our invoice final payment is due July 25now Celebrity is telling me it is due in 2 days or it MAY be cancelled. You must ensure that you are using an up-to-date brochure when you book your holiday. If you have a specific requirement, stateroom location, or are travelling with family or friends (especially children) you want to be near, then we suggest you do not book a GTY. Restrictions apply and this policy is subject to change without notice. My brother-in-law was told by a Celebrity customer service rep, that he would be able to make final payment 3 days after the due date because there is a grace period. Whilst we will endeavour to assist you, we cannot guarantee we will be able to meet any such request. You must therefore provide us with any personal information legitimately requested by us at the time of booking your cruise or where requested later, by the date we require you to provide that information. If there is time to do so before departure, we will offer you the choice of the following options: (a) (for significant changes) accepting the changed arrangements or. Terms and conditions apply for Celebrity Cruise Now & Cruise Later bookings so please ensure you check your confirmation invoice carefully at the time. 4.6 SHORE EXCURSIONS AND RELATED ACTIVITIES. Royal Caribbean Cruises Ltd. do accept all major credit cards. We cannot accept any responsibility or liability for any valuable or important items, which are not deposited with the Guest Relations Desk or with your hotel (booked with us) for safekeeping. Cruise with Confidence | Celebrity Cruises In some cases, these could be the full cost of the ticket. Occasionally, we have to make changes to the brochure and other details both before, and after, bookings have been confirmed and, even more rarely, cancel confirmed bookings. These detail our health screening and testing processes before you sail to ensure that you do not have COVID-19. For minors under the age of eighteen (18) at the start of the sailing who are not travelling with at least one of their parents or a legal guardian, written authorisation for an authorised person to accompany the minor must be provided from a parent/legal guardian (see below). You may then wish to contact your health adviser or pharmacy for advice on other preventive measures and managing any pre-existing medical conditions while youre abroad. This includes, for example, any additional services or facilities, which your hotel or any other supplier agrees to provide for you, or where the services or facilities are not advertised in our brochure or on the website, and we have not agreed to arrange them. Norwegian Cruise Line Adjusts Final Payment Deadlines For all standard cruise only and standard fly/cruise package bookings you make with us, you must pay a non-refundable deposit of 150 per person. If you have not completed online check-in, you will be required to complete this process at the pier no later than two hours prior to the published sailing time. Guests will go to a tender platform from which you will board the tender. Pfeil On the one hand, Emin Alper burning days is a low-key but revealing account of the resurgence of . We cannot accept any liability whatsoever for any mistakes and/or any incorrect/inaccurate information which results from the use of an out of date brochure. Agreements you enter into directly with providers in relation to shore excursions are between you and the local operators, and do not form any part of your contract with us, irrespective of the fact we may provide practical assistance to you in booking such activities or even make the booking on your behalf. If our "best price guarantee" results in a decrease in the guest's cruise . Please note that your booking will be re-priced in-line with the up-to-date business and price rules and a new confirmation invoice will be issued. Please advise us in writing of any special requirements you may have at the time of booking e.g. If you fail to supply full and accurate details within the time-limits we specify, we shall be entitled to refuse your booking or treat such failure to provide such information within the time limits specified as a cancellation of your holiday. If in our reasonable opinion or the reasonable opinion of the ships Master or doctor, you are or appear to be unfit to travel for any reason or a risk or danger to yourself or a danger to others or behave in such a way as to cause or likely to cause danger, upset or distress to any third party or danger to property. They will advise you on how this information can be provided or verified. Disney Cruise Line Extends Final Payment - DCL Fan We reserve the right to make a fuel surcharge when making a booking, to reflect the cost of fuel or other power sources. We are obliged to maintain a high standard of service to you by ABTAs Code of Conduct. Accordingly, we cannot guarantee that shore excursions are available generally or for guests with disabilities please contact us or your travel agent for information on specific excursions. Any liability, including environmental damage from drone usage is the guests responsibility. Final payment of the balance must be received at Royal Caribbean's offices at least 75 days prior to the sailing date for 1 - 4 night cruise vacations and 90 days prior to the sailing date for 5-night or longer cruise vacations. Thanks Where there is a price error, we will advise you and give you the opportunity to either pay the correct price or cancel your booking. Please note, you are also able to book a future cruise whilst onboard one of our ships, using our Celebrity Future Cruise options. I just talked to a Captain's Club rep. We regret we cannot guarantee that ships will call at every advertised port or follow every part of the itinerary. A chart -style decod-ing algorithm with two basic operations- substituting and attaching-is designed for the. Be advised that any refund due to you shall be paid to you within 14 days of cancellation of any booking. If Celebrity Cruises' "best price guarantee" results in a decrease in the guest's cruise fare after the Final Payment due date, then the difference will be provided to guests in the form of a non-refundable onboard If you request a change within 69 days of departure, this may be treated as a cancellation of your original booking and cancellation charges as set out in these terms and conditions will be payable (see section 1.10 above). Fake Celebrity Instagram MessagesInstagram. - enua.caritaselda.es You must also give us details of any relevant insurance coverage you hold. Online check-in is available from 30 days prior to your cruise and closes 4 days prior to your cruise. If you believe that any of your personal details, which we are processing, are inaccurate or incorrect please contact us immediately. Unless otherwise agreed, the price does not include non-UK departure taxes or airport improvement tax (on some itineraries this will have to be paid locally); shore excursions and personal expenses (for example, onboard drinks, laundry charges, health and beauty treatments, hairdressing, telephone calls, etc. Additionally, as required by law, RCL Cruises Ltd has protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that it becomes insolvent. How many days is the Final Payment required before the cruise? No problem. We have not booked yet as we are waiting to hear from our cat sitter. All bookings are subject to these booking conditions. Matches and normal lighters are allowed onboard. If you book within 69 days of departure, you must pay the total holiday cost at the time of booking. Please also see section 1.3 above. We will inform you at the time of booking, or as soon as we become aware, of the exact details required and the date we require that information. Where applicable, please also provide wheelchair/scooter dimensions, weight and battery type. Reservations that are not paid in full by the final payment due date are subject to cancellation and in the event a reservation is canceled, a cancellation fee will apply. The current maximum limits that apply under the Athens Convention in the event of our liability for death or personal injury caused by a shipping incident is 250,000 SDRs (approximately 237,000) unless such is caused by an act of war, natural phenomenon, civil war, terrorism or any other exception set out in the Athens Convention.
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